Customer Service Ambassador

1 month ago


Amsterdam, New York, United States Scott Beatty - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Scott Beatty - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with our team members, and anticipating the needs of our community members.

We are seeking a driven and empathetic team member who can help us provide top-notch service to our clients. If you have a strong desire to help others and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements:
  • Strong communication and problem-solving skills.
  • Experience in customer service is preferred but not required.
  • Ability to handle high-pressure situations calmly and professionally.


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