Pharmacy Technician

Job Summary:

The Telepharmacy Technician is responsible for managing day-to-day pharmacy operations, execution, and performance in a Telepharmacy Remote Dispensing Pharmacy location. This role requires a strong focus on customer service, inventory management, and communication with the Supervising Pharmacy/Pharmacist.

Key Responsibilities:

* Oversee the safe and secure operation of the Remote Dispensing Pharmacy, including inventory management and controlled substances.
* Execute pharmacy ordering and day-to-day inventory management practices, including cycle counts and perpetual inventory.
* Serve as a point person for annual inventories, resets, and pharmacy-related components of AP Pulse Checks.
* Receive and act upon operational communications, including completion of required tasks and activities.

Customer Service:

* Actively seek opportunities to expand clinical, technical, and insurance knowledge to develop basic drug understanding and technical expertise.
* Communicate effectively with patients, co-workers, insurance companies, and prescribers where allowed by law.
* Ensure patient outreach calls are completed within workflow, where appropriate and applicable.

Business Metrics:

* Support high-performing teams by contributing to individual and broader team goals, remaining flexible for both schedule and business needs.
* Proactively take on additional tasks and responsibilities, demonstrating a strong work ethic and identifying opportunities for improvement.
* Balance quality and efficiency in all tasks, contributing to both patient outcomes and broader team goals.

Requirements:

* Minimum of 1+ year of experience as a Pharmacy Technician (may be 2+ in select states).
* PTCB National Certification or equivalent state-accepted national Pharmacy Technician Certification.
* High school diploma or General Equivalent Development (GED) required.
* State-level licensure requirements vary by state.
* Regular and reliable attendance.

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