Pharmacy Technician

3 weeks ago

Lombard, Illinois, United States CVS Health Full time
Job Summary

The Telepharmacy Technician is a key member of the CVS Health team, responsible for managing day-to-day pharmacy operations, execution, and performance in a Telepharmacy Remote Dispensing Pharmacy location. This role requires a strong focus on customer service, inventory management, and communication with the Supervising Pharmacy/Pharmacist.

Key Responsibilities
  • Oversee the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products.
  • Manage pharmacy inventory, including controlled substances, by reviewing orders, checking in products, cycle counts, and maintaining perpetual inventory.
  • Execute pharmacy ordering and day-to-day inventory management practices, including cycle counts, returns-to-stock, one-by-one returns/outdates, refrigerator organization, and temperature logging.
  • Partner with the Telepharmacy team to improve overall inventory excellence, ensuring the right medication is in stock at the right time for the right patients.
  • Provide exceptional customer service, responding to customer inquiries, resolving issues, and facilitating communication with the Supervising Pharmacist.
  • Collaborate with the front store management to drive customer service, ensuring that the appropriate schedule is implemented to best serve the needs of the customer and business.
Requirements
  • Minimum of 1+ year of experience as a Pharmacy Technician (may be 2+ in select states)
  • PTCB National Certification or equivalent state-accepted national Pharmacy Technician Certification
  • High school diploma or General Equivalent Development (GED) required
  • State-level licensure requirements vary by state
  • Regular and reliable attendance
Preferred Qualifications
  • Experience in Inventory Specialist Role
  • Education High School diploma or equivalent
Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, Employee Stock Purchase Plan, fully-paid term life insurance, short-term and long-term disability benefits, and numerous well-being programs.

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