Dental Patient Service Representative

2 weeks ago


Knightdale, North Carolina, United States Riccobene Associates Family Dentistry Full time
About the Job

We are seeking a highly skilled and organized Dental Patient Service Representative to join our team at Riccobene Associates Family Dentistry.

The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong attention to detail. Prior experience in a dental office or healthcare setting is a plus.

Key Responsibilities:

  • Manage patient schedules and ensure the dental office stays on schedule
  • Greet and check-in patients, collect necessary information, and update patient records
  • Answer phone calls, address patient inquiries, and schedule appointments
  • Verify insurance coverage and process insurance claims
  • Collect payments and provide financial and insurance information to patients
  • Maintain office supplies and order new supplies when needed
  • Assist with administrative tasks such as filing, data entry, and record keeping

Requirements:

  • Prior experience working in a dental office or healthcare setting is preferred
  • Excellent communication and customer service skills
  • Strong organizational and multitasking abilities
  • Proficiency in dental software and Microsoft Office Suite
  • High attention to detail and accuracy
  • Ability to work in a fast-paced environment and handle time-sensitive tasks
  • High school diploma or equivalent
  • Ability to maintain confidentiality and exhibit ethical conduct

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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