Customer Support Representative

1 week ago


Patchogue, New York, United States Fellow Health Partners Full time
About Us:

Fellow Health Partners Inc. is a medical business solutions company that improves healthcare professionals' bottom line through innovative billing methods.

Job Title:

Customer Support Representative

Salary:

$40,000 - $55,000 per year

Responsibilities:
  • Patient Liaison: Manage patient interactions, ensure accurate note transcription, and resolve account receivable issues.
  • Administration: Maintain effective interdepartmental communication, attend team meetings, and adhere to company policies.
  • Professional Development: Stay current with industry developments, participate in skill-building workshops, and drive personal performance appraisals.
Requirements:
  • Self-discipline and time management
  • Excellent communication and interpersonal skills
  • Ability to work in a confidential environment
  • Basic understanding of medical insurance coverage
  • Intermediate level Microsoft Word and Outlook skills
Benefits:
  • Dynamic team environment
  • Training and development opportunities
  • Flexible working arrangements
  • Market-competitive salary and benefits package


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