International Recruitment Advisor

1 day ago

San Jose, California, United States InsideHigherEd Full time
Job Summary

As an International Recruitment Advisor at San José State University, you will play a crucial role in providing admission information, academic support, and advising to prospective international applicants. You will work closely with the Associate Director of International Recruitment and Partnerships to monitor application processing, track the status of applications, and correspond with applicants.

Key Responsibilities
  • Counsel international students on all aspects of admissions requirements for degree and non-degree programs, guiding them through the application process from initial interest to application processing and review.
  • Develop and maintain expertise in advising techniques, student support strategies, SJSU's curriculum, academic policies, and admission requirements to ensure accurate and proactive advising for students.
  • Outreach to prospective international students by attending recruiting fairs, informational sessions, and events, both locally and out-of-state.
  • Advise, coordinate, and encourage potential applicants to apply for SJSU admissions.
  • Respond to email and phone inquiries relating to general university admissions process.
  • Develop a network of allies and partnerships to promote SJSU as the U.S. institution of choice.
  • Develop, maintain, and update curricular maps for all SJSU academic programs, departmental databases, websites, collateral, partner worksheets, and advising tools.
  • Lead, liaise with, and counsel relevant campus offices and staff members to provide expertise, guidance, advice, and support to ensure smooth, streamlined functionality of international admissions processes.
  • Work with supervisor, colleagues, and student assistants to explore effective strategies in social media campaigns.
  • Advise admitted students regarding university policies related to testing, registration, orientation, housing, and other student services.
  • Collaborate with campus departments, including admission offices and International Gateways, to ensure applications are processed in a timely manner and admission issues are resolved efficiently.
  • Meet with degree-bound students and provide information to prepare them for academic success.
  • Develop and maintain expertise in SJSU's curriculum and degree requirements to ensure accurate and proactive advising for students.
  • In collaboration with the Associate Director, coordinate campus visits and virtual meetings for representatives from affiliated organizations, partners, and visitors.
  • Coordinate and participate in the day-to-day and long-range operations and CPGE activities and events.
  • In direct coordination with the Associate Director, assess, review, identify, and develop new institutional partnerships and program models that align with the IRP strategic plan to expand and diversify the student population at SJSU.
  • Design, develop, and update content for recruitment collateral and other informational literature in various platforms.
  • Collect, compile, and analyze data to provide the Director/Associate Director with regular detailed reports on international recruitment activities, departmental initiatives, administrative processes and procedures, and program assessment of outcomes and efficacy with proposed improvements.
  • Liaise and communicate effectively in a timely manner with overseas counterparts at partner institutions/vendors/providers regarding program deliverables, outcomes, balances, and processes.
Knowledge, Skills & Abilities
  • Knowledge of university admission procedures.
  • Knowledge of international application processes and requirements.
  • Knowledge of international recruitment trends and practices.
  • Knowledge and understanding of regulations pertaining to F-1 visa students.
  • Knowledge of or ability to acquire database skills such as database management and spreadsheet applications.
  • Basic knowledge of PeopleSoft Query and SQL.
  • Knowledge and experience using various social media platforms and communication applications.
  • Excellent verbal and written communication skills.
  • Working knowledge of data management and CRM software such as Salesforce and PeopleSoft.
  • Working knowledge of Salesforce, Adobe Suite, and website applications.
  • Proficiency with MS Windows and/or Mac platforms; MS Office Suite, word processing, internet applications.
  • Ability to reason logically, interpret regulations, and make appropriate recommendations.
  • Ability to identify and problem-solve issues affecting students to achieve academic success.
  • Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
  • Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
  • Three years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Preferred Qualifications
  • A Master's Degree in a related field.
  • Two or more years of professional experience in international recruitment, international admissions, or international programs at a higher education setting.
  • Experience advising students on university admissions.
  • Experience working with international student populations.
  • Experience working with F-1 regulations.
  • Experience in Customer Relation Management (CRM) database.
  • Experience and understanding in credential evaluation.
  • Excellent written communication skills.
  • Experience working with Salesforce, Microsoft Office Suite, Adobe Suite, and website applications.
Compensation

Classification: Student Services Professional III
Anticipated Hiring Range: $5,042/month - $5,665/month
CSU Salary Range: $5,025/month - $7,159/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

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