Network Systems Engineer

4 weeks ago


Baltimore, Maryland, United States TriTech Enterprise Systems Full time

We are seeking a skilled Network Systems Engineer to support the Maryland Department of Transportation (MDOT), State Highway Administration (SHA), the Office of Information Technology (OIT) project.


Key Responsibilities:
  • Conduct studies on network configuration and monitor traffic patterns, including protocols and peak usage.
  • Assist the network staff with daily server management, user account creation, file access, group rights, and other related tasks.
  • Monitor the SHA network Maximo queue, triage, and resolve service requests assigned to the queue, documenting resolutions in the service request worklog.
  • Attend staff meetings and other required meetings.
  • Document knowledge base and create, update, and maintain documentation for SHA OIT.
  • Participate in infrastructure development planning and execution, including patching, expansion, and enhancement.
  • Participate in training sessions, team meetings, and meetings with others within SHA as required.
  • Ensure SHA OIT's Standard Operating Procedures (SOP), policies, and procedures are followed.
  • Perform On-Call duties as part of the On-Call rotation, including 24-hour availability and response to critical network problems or mission-critical system issues.

Preferred Qualifications:
  • At least three (3) years of experience in senior-level network and IT systems environments, including protocols (TCP/IP), equipment, and services (DNS).
  • Senior-level experience with Microsoft Windows server family, including Windows Server 2008, 2012, and 2016, Microsoft file and print services, Windows Terminal Server, server security, including Group Policy.
  • Senior-level experience with Microsoft Active Directory, Microsoft Exchange online, and Microsoft Outlook client technologies, including Office 365.
  • Senior-level experience with Storage Area Network (SAN) and switch architecture, including working with volumes/partitions, disk sets, arrays, RAID storage pools, and hardware.
  • Virtualization technology experience, including use of product suites from VMWare.
  • Experience with Commvault, Sans, and NetApp.
  • Server performance monitoring and utilization of associated tools, managing block-level backup, and associated backup/recovery methods.
  • Creating, updating, and maintaining network and IT system policies, procedures, and related documentation.

Education:

A Bachelor's degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, or other related scientific or technical disciplines.

Five (5) years of experience in a computer-related field.

Three (3) years of progressive experience in planning, designing, implementing, and analyzing data or telecommunications networks.



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