Network Systems Engineer
4 weeks ago
We are seeking a skilled Network Systems Engineer to support the Maryland Department of Transportation (MDOT), State Highway Administration (SHA), the Office of Information Technology (OIT) project.
Key Responsibilities:
- Conduct studies on network configuration and monitor traffic patterns, including protocols and peak usage.
- Assist the network staff with daily server management, user account creation, file access, group rights, and other related tasks.
- Monitor the SHA network Maximo queue, triage, and resolve service requests assigned to the queue, documenting resolutions in the service request worklog.
- Attend staff meetings and other required meetings.
- Document knowledge base and create, update, and maintain documentation for SHA OIT.
- Participate in infrastructure development planning and execution, including patching, expansion, and enhancement.
- Participate in training sessions, team meetings, and meetings with others within SHA as required.
- Ensure SHA OIT's Standard Operating Procedures (SOP), policies, and procedures are followed.
- Perform On-Call duties as part of the On-Call rotation, including 24-hour availability and response to critical network problems or mission-critical system issues.
Preferred Qualifications:
- At least three (3) years of experience in senior-level network and IT systems environments, including protocols (TCP/IP), equipment, and services (DNS).
- Senior-level experience with Microsoft Windows server family, including Windows Server 2008, 2012, and 2016, Microsoft file and print services, Windows Terminal Server, server security, including Group Policy.
- Senior-level experience with Microsoft Active Directory, Microsoft Exchange online, and Microsoft Outlook client technologies, including Office 365.
- Senior-level experience with Storage Area Network (SAN) and switch architecture, including working with volumes/partitions, disk sets, arrays, RAID storage pools, and hardware.
- Virtualization technology experience, including use of product suites from VMWare.
- Experience with Commvault, Sans, and NetApp.
- Server performance monitoring and utilization of associated tools, managing block-level backup, and associated backup/recovery methods.
- Creating, updating, and maintaining network and IT system policies, procedures, and related documentation.
Education:
A Bachelor's degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, or other related scientific or technical disciplines.
Five (5) years of experience in a computer-related field.
Three (3) years of progressive experience in planning, designing, implementing, and analyzing data or telecommunications networks.
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