Family Support Associate

1 week ago


Fall River, Massachusetts, United States High Point Treatment Center Full time
{"title": "Family Support Associate", "description": "Job Summary

We are seeking a highly motivated and compassionate Family Support Associate to join our team at High Point Treatment Center. As a Family Support Associate, you will play a vital role in providing support and guidance to individuals and families in need. Your primary responsibility will be to ensure the safety and well-being of our residents, while also promoting a healthy and respectful environment.

Key Responsibilities
  • Ensure the safety and security of the program while on shift
  • Enforce program guidelines while respecting the dignity of the residents
  • React to crisis situations and respond appropriately
  • Model proper communication and discipline practices
  • Complete knowledge of 51A filing and company procedure
  • Maintain strong rapport and open communication with residents
  • Bring all concern/issues/questions regarding residents/staff/procedures to the supervisor
  • Complete assigned duties on shift responsibility form during your shift
  • Report any grievances per company policy
  • Answer phones and greet visitors
  • Complete facility checks during your shift
  • Maintain all logs, files, and memos
  • Welcome residents, conduct entrance orientation, and documentation
  • Conduct exit paperwork at a resident's departure
  • Perform any other duties assigned by the Program Director
Requirements
  • Minimum of a High School Diploma or equivalent (GED) or relevant work and/or life experience
  • Good written and communication skills
  • Ability to work with diverse populations
  • Multilingual a plus
About Us

High Point Treatment Center is a leading provider of substance use and mental health services. Our mission is to empower individuals and families to achieve recovery and wellness. We are committed to providing a safe and supportive environment for our residents, and we are seeking a dedicated and compassionate Family Support Associate to join our team.

", "lang_code": "en"}

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