Customer Service Lead
7 days ago
We are seeking a skilled Customer Service Lead to join our retail team at Burlington Stores, Inc.
Company Overview:
Burlington is a rapidly growing brand that provides a variety of training and development opportunities for our associates. We value customer service, teamwork, and community involvement.
Key Responsibilities:
- Lead day-to-day customer service initiatives and ensure a customer-first focus.
- Model company core values and Our Burlington philosophy in all interactions.
- Maintain a neat and orderly front-end area and troubleshoot issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
Requirements:
- Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods.
Benefits:
- A competitive wage of $13 per hour.
- Flexible hours.
- An associate discount.
- Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan.
- Up to 4 hours of paid time off annually after one year of service.
- Up to 8 paid holidays.
- Paid sick time in accordance with applicable law.
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