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Director of Operations

2 months ago

Paradise Valley, Arizona, United States Hampton Inn & Suites Scottsdale Shea Blvd AZ Full time
Job Description

**About the Role**

We are seeking a highly skilled and experienced Director of Operations to join our team at Hampton Inn & Suites Scottsdale Shea Blvd AZ. As a key member of our management team, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities

  • Manage and oversee all areas of the hotel, including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
  • Develop and implement strategies to improve hotel performance, increase revenue, and enhance guest satisfaction.
  • Lead and motivate a team of employees to deliver exceptional service and achieve business objectives.
  • Collaborate with department heads and managers to ensure seamless operations and achieve business goals.
  • Monitor and analyze financial performance, including budgets and financial reports, to inform business decisions.
  • Develop and implement sales and marketing strategies to drive business growth and increase revenue.
  • Recruit, hire, train, and retain top talent to ensure a high-performing team.
  • Ensure the cleanliness and safety of the hotel, maintaining high standards of quality and service.
  • Develop and implement plans to achieve profitability goals, including budgeting and financial planning.

Benefits

  • Monthly Bonus program.
  • Health, Dental insurance and Vision Discount plans.
  • Paid Time Off (PTO) after only 60 days employment.
  • 401k plan to help you plan for your future.
  • Discounted hotel rooms.
  • A great work environment with an engaged team.