HSPD-12 Enrollment Specialist

3 days ago


Kansas City, Missouri, United States Citizant Full time
Job Summary

Citizant is seeking a highly organized and detail-oriented individual to manage the enrollment process for Personal Identity Verification (PIV) cards. As a HSPD-12 Enrollment Specialist, you will be responsible for scheduling appointments, verifying applicant identities, and collecting required documentation.

Key Responsibilities
  • Schedule and manage appointments for PIV card activations, enrollments, certificate updates, and PIN resets
  • Answer phone calls and email inquiries related to PIV credentials and access control
  • Coordinate and conduct the enrollment process, including verifying applicant identities and collecting required documentation
  • Manage appointments and schedules to ensure a steady flow of applicants while maintaining efficiency and accuracy
  • Collect and document personal information, biometric data, and other necessary details from applicants
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts
  • Handle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols
Requirements
  • High school diploma or equivalent required
  • Active Public Trust/MBI clearance or ability to obtain one
  • US Citizenship required
  • Excellent communication and interpersonal skills
  • Ability to adapt to changing security procedures and requirements
  • Experience with Microsoft Excel for data management, coordination, and reporting
What We Offer

Citizant offers a competitive salary range of $38,000 - $46,500, depending on experience. We also offer excellent benefits and opportunities for personal and professional development.

Citizant is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.



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