Customer Service Liaison

3 weeks ago


Anchorage, Alaska, United States U-Haul Full time
Company Overview
U-Haul Holding Company is a leading provider of moving and self-storage solutions. We are seeking a motivated individual to join our team as a Customer Service Representative in Anchorage, Alaska.

As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the assistance they need with U-Haul products and services. You will work closely with other team members to maintain high standards of customer satisfaction and ensure seamless operations at our facilities.

This role offers a unique opportunity to start your career today and get paid immediately. We offer a competitive salary range of $25-$35 per hour, depending on experience, plus benefits such as health insurance, paid holidays, and opportunities for advancement.

Job Description
In this role, you will be responsible for assisting customers with U-Haul products and services, including equipment rentals, reservations, and returns. You will also be required to inspect and maintain equipment, clean and prepare rental units, and provide education to customers regarding products and services.

Required Skills and Qualifications
To be successful in this role, you will need a valid driver's license, a high school diploma or equivalent, and excellent communication and problem-solving skills. You will also be required to participate in ongoing training and education programs to stay up-to-date on company policies and procedures.

Benefits
We offer a comprehensive benefits package, including health insurance, paid holidays, and opportunities for advancement. Our benefits include:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Others
We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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