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Installation Operations Coordinator

2 months ago

Deerfield Beach, Florida, United States Leaf Home Full time

About Leaf Home: Leaf Home is a premier provider of innovative home solutions, dedicated to simplifying the homeownership experience. With a focus on delivering exceptional service, we have gained the trust of over a million homeowners across North America. Our accolades include recognition from leading consumer platforms, underscoring our commitment to quality and customer satisfaction.

Why Join Us? At Leaf Home, we believe in the power of teamwork and collaboration. Our rapid growth has earned us a spot among the fastest-growing private companies, and we take pride in being recognized as a top employer. We offer a comprehensive benefits package that includes:

  • Competitive compensation packages
  • Fully covered health, dental, and vision insurance
  • 401k plan with company matching
  • Generous Paid Time Off, including parental leave
  • Tailored career development programs
  • On-demand lunch options
  • Childcare support
  • Complimentary gym memberships
  • Employee assistance programs covering legal and financial planning
  • Discounts through our employee marketplace
  • Active Employee Resource Groups

Position Overview: The Installation Operations Coordinator plays a vital role in supporting the installation department's daily functions. Responsibilities include assisting with inventory management, scheduling installations, conducting pre-construction assessments, and coordinating training for third-party installers.

Key Responsibilities:

  • Support the Installation Manager in daily operational tasks, including job scheduling and inventory management.
  • Assist in the recruitment and training of independent installation partners.
  • Collaborate with the Installation Manager to ensure timely completion of installation schedules.
  • Accurately input job orders into our operational systems for effective scheduling and inventory tracking.
  • Manage product orders based on installation specifications to maintain optimal inventory levels.
  • Work closely with administrative staff to ensure smooth job flow from scheduling to completion.
  • Handle administrative tasks such as creating job packets and resolving funding issues.
  • Provide on-site assistance to installation partners as needed.
  • Partner with Service and Sales teams to proactively address and resolve customer concerns.
  • Collaborate with the Field Trainer to assess installer performance and capabilities.
  • Engage with various corporate teams to achieve regional and office objectives.
  • May involve loading and unloading materials and ensuring proper delivery.
  • Adhere to safety protocols and guidelines at job sites.
  • Perform additional duties as assigned by the supervisor.

Qualifications:

  • High school diploma or equivalent.
  • Experience in home improvement or residential installations.
  • Project management skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong communication skills for interaction with various stakeholders.
  • Detail-oriented with a focus on efficient task completion.
  • Proficient in Microsoft Office Suite.
  • Valid driver's license and reliable transportation.
  • Must be comfortable working at heights.
  • Legally authorized to work without sponsorship.

Preferred Skills:

  • Background in skilled trades such as plumbing or carpentry.
  • Leadership experience.

Commitment to Diversity: Leaf Home is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and value the unique perspectives that each individual brings to our team.