Casino Support Specialist
7 days ago
We're excited to announce a fantastic opportunity for a skilled and motivated individual to join our team as a Marketing Operations Representative. Located just 20 minutes from downtown Chicago, our casino offers an unforgettable experience with over 1,800 slots, video poker, table games, and full-service sports betting.
About the Position:
- This role involves introducing our Caesars Rewards Tiered Card to new players, replacing lost cards, and maintaining accurate records of customer information.
- The successful candidate will provide exceptional customer service, ensuring initial contact is courteous, informative, and thorough.
- Greet customers as a company representative, providing information concerning specific functions and services.
- Review player rating screens to issue complimentary rewards according to established policies and procedures.
- Enter new customer accounts when required, ensuring seamless onboarding experiences.
Additional Details:
- Salary: $17/hour (competitive and commensurate with experience).
- Benefits package including health insurance, retirement plans, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career prospects.
How to Apply: If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, please submit your application today
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