Hotel Room Service Professional

4 days ago


Statesville, North Carolina, United States Strand Hospitality Services Full time
Company Overview

Strand Hospitality Services is a leading hospitality company that offers competitive pay and benefits to its valued employees.

Estimated Salary Range: $25,000 - $40,000 per yearJob Description

The Room Attendant plays a crucial role in maintaining the cleanliness and appearance of guest accommodations and public spaces. This position requires attention to detail, discretion, and excellent communication skills.

The ideal candidate will have the ability to work independently, prioritize tasks, and maintain a high level of productivity while ensuring exceptional guest satisfaction.

Responsibilities:
  • Receive room assignments from supervisors and prioritize tasks accordingly.
  • Follow sign-in/out procedures for key access to rooms.
  • Check cleaning cart inventory and restock supplies as needed.
  • Knock and announce self before entering rooms; return at a later time if occupied.
  • Notify supervisors of any damage or strong odors in rooms.
  • Remove linens, towels, bedspreads, and blankets from assigned rooms and replace with fresh ones.
  • Maintain a clean and organized workspace.
  • Perform other related duties as assigned.
Requirements:
  • Detailed-oriented and thorough.
  • Able to remain discreet and respect guest privacy.
  • Able to perform consistent work to the highest standards.
  • Able to interact with guests in a pleasant, friendly manner.
  • Ability to read, write, speak, understand, and communicate in basic English preferred.
  • Sufficient education and literacy to identify and read product labels and communicate with guests about job-related needs.
Benefits:

Strand Hospitality Services offers a comprehensive benefits package, including competitive pay, paid time off, paid basic life insurance, and AD&D insurance, as well as options for medical, dental, and vision plans.

A 401(k) Fidelity plan with a company match of up to 4% of annual income is also available.

Work Environment:

This role requires frequent standing, walking, bending, and reaching, as well as occasional crawling.

Frequent lifting and carrying of up to 25 lbs. and pushing/pulling carts of up to 100 lbs. on wheels are also required.



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