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Senior Systems Engineer

2 months ago

Burlington, Vermont, United States InsideHigherEd Full time
Job Summary:

We are seeking a highly skilled Senior Systems Engineer to join our team at InsideHigherEd. As a key member of our IT department, you will be responsible for implementing and supporting Microsoft and Apple technologies in our on-premises environment and cloud services.

Key Responsibilities:

  • Design and support Endpoint Detection and Response (EDR) solutions and NIST 800-171 compliant secure enclave VDI environments.
  • Collaborate with faculty and staff to determine needs and priorities and support deployment and administration of applications.
  • Administer Windows Server and Microsoft infrastructure services on multiple large-scale systems in a 24×7 production data center environment.
  • Support on-premises Microsoft technologies such as Active Directory, Windows Server systems, and Microsoft Endpoint Configuration Manager (formerly SCCM).
  • Engineer and support Microsoft Intune and Jamf Pro MDM to manage endpoint devices, applications, security, and BYOD through Microsoft Entra and Apple School Manager cloud services.
  • Develop and support enhancements to EUC and secure environments.
  • Provide technical support for UVM's Virtual Desktop Infrastructure (VDI) environment, enhancing for academic needs as well as administrative access to sensitive data.
  • Help manage UVM's software delivery environments to ensure multiple software delivery methods meet campus needs, including integration of virtual applications and curating local downloadable installers for multiple operating systems and use cases.

Requirements:

  • Bachelor's degree in computer science or related field and five years of systems administration and scripting experience in a large-scale, complex Microsoft server environment.
  • Expert knowledge of one or more client operating systems (Microsoft Windows, Apple macOS/iOS).
  • Expertise with Windows server environments and demonstrated ability to manage integrated services in a highly available environment.
  • Virtual Desktop Infrastructure (VDI) expertise, ideally VMware Horizon.
  • Experience with scripting, including shell (sh/bash/zsh), PowerShell, or Python.
  • Experience with directory services (LDAP/AD/Entra) and thorough knowledge of client management platforms such as Microsoft Group Policy, Intune, and Jamf.
  • Configuration management, system and network debugging experience.
  • Effective troubleshooting skills.
  • Effective written and verbal communication skills.

Preferred Qualifications:

  • Experience with Endpoint Detection and Response tools.
  • Experience administering Microsoft 365 services.
  • Previous history of running complex managed workstation environments successfully.
  • Experience with implementation and management of NSPM-33 requirements and security standards (such as NIST 800-171)
  • Experience with application virtualization technologies.
  • Experience working at an academic institution.

What We Offer:

  • A competitive salary range of $70,000 - 85,000.
  • A hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy.
  • A background check is required for this position.

How to Apply:

Please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.