Restaurant Server
4 weeks ago
About The Belgrove
Welcome to The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course.
Our Mission
Our mission is to provide exceptional service and create memorable experiences for our guests. We pride ourselves on providing a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach.
Job Summary
We are seeking a skilled Restaurant Server to join our team. As a Restaurant Server, you will be responsible for providing prompt and efficient customer service, maintaining high service standards, and ensuring guest satisfaction.
Responsibilities
- Maintain a professional appearance at all times
- Provide prompt and efficient customer service
- Display knowledge of the F&B menus
- Follow steps of service and maintain high service standards as per provided training
- Serve beverages and food dishes to guests in an accurate and timely manner
- Adhere to sanitation, safety, and alcohol beverage control policies
- Check back to ensure guest satisfaction and replenish items as necessary
- Suggest and serve dessert, coffee, and other items as applicable
- Handle all cash and/or credit cards for payment
- Keep tables, dining room, and workstation sanitized and organized
- Listen and respond to guest complaints
- Perform clean-up and closing procedures as assigned by manager
Requirements
- 1-2 years of food service experience
- Minimum education: High School (or equivalent) Diploma
- A thorough understanding of fine and casual dining
- Must be of legal age to serve liquor according to state law
- Possesses excellent customer service skills
- Must be dependable
- Must be able to work in a fast-paced environment
- Must have strong communication and interpersonal skills
Working Conditions
- Physical activity including long periods of standing, walking, bending, and scooping
- The employee will be required regularly to reach with arms and hands
- The employee occasionally will be required to lift up to 30lbs
- Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment, and clean food service areas
- Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
- Noise level is moderately quiet
- Work extended hours during golf and holiday season
- Work weekends and holidays
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