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Hospitality Server

2 months ago

Milford, Pennsylvania, United States MILFORD HOSPITALITY GROUP Full time
Job Overview

The purpose of this position is to provide exceptional customer service and create a memorable experience for guests at Milford Hospitality Group. As a server, you will be responsible for interacting with guests in a friendly and efficient manner, ensuring their needs are met and they feel welcome and comfortable throughout their visit.

Key Responsibilities:

  • Knowledge of current menu offerings, including food, drinks, and specials.
  • Maintaining a high level of customer satisfaction by delivering exceptional service, fulfilling customer needs, and suggesting menu items.
  • Preparing and presenting final bills, processing payments, and handling customer transactions.
  • Performing side work and maintaining a clean and organized workspace.
  • Adhering to uniform policies and maintaining a professional appearance.
  • Knowledge of responsible alcohol service procedures and certification requirements.
  • Collaborating with other staff members to ensure seamless service and teamwork.

Requirements:

  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and interpersonal skills.
  • Knowledge of food and beverage service procedures and protocols.
  • Ability to work a variety of shifts, including evenings and weekends.