Fiber Optic Home Service Technician
1 week ago
Maverix Broadband stands at the forefront of high-speed internet solutions, focusing on the installation and upkeep of cutting-edge fiber optic networks. Our dedication to providing exceptional service and connectivity drives our expansion, and we are in search of a proficient Home Service Technician to enhance our team.
As a Home Service Technician at Maverix Broadband, you will be integral to our objective of offering superior broadband services. Your primary responsibilities will include the installation, maintenance, and troubleshooting of broadband equipment within residential environments, ensuring that our clients experience uninterrupted connectivity and outstanding service.
Key Responsibilities
- Install, configure, and test broadband devices, such as modems and routers, along with necessary wiring or hardware in customers' residences.
- Guide customers on utilizing and maximizing their broadband services effectively.
- Diagnose and resolve any installation or service-related issues, ensuring a high standard of customer service.
- Follow all safety protocols and company regulations during installations and service calls.
- Complete all required documentation and online records pertaining to installations and service engagements.
- Manage inventory of installation materials and tools, ensuring that equipment and vehicles are well-maintained.
- Collaborate with customer service and technical support teams to ensure customer satisfaction and address any post-installation concerns.
Required Qualifications
- High school diploma or equivalent; technical training in telecommunications or electronics is advantageous.
- Prior experience in telecommunications or broadband installation is preferred.
- Strong technical skills with a quick adaptability to new technologies.
- Excellent problem-solving abilities and meticulous attention to detail.
- Strong communication skills and a commitment to customer service.
- Capability to work in diverse indoor and outdoor settings, including climbing ladders and lifting up to 50 lbs.
- Valid driver's license and dependable transportation.
- Willingness to work flexible hours, including weekends and evenings as necessary.
Compensation and Benefits
- Hourly wage of $22-28
- Comprehensive medical, dental, and vision coverage, along with life insurance, 401k with matching, short-term disability, and pet insurance
- Flexible paid time off and sick leave
- Opportunities for professional advancement and development
- A supportive team atmosphere
- Access to advanced training and certification programs
- Company vehicle and equipment provided for work-related tasks
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Parker, Colorado, United States Maverix Full timeJob OverviewMaverix Broadband stands at the forefront of high-speed internet solutions, focusing on the installation and upkeep of cutting-edge fiber optic infrastructures. Our dedication to exceptional service and connectivity drives us to seek a proficient Home Connectivity Technician to enhance our vibrant workforce.In the role of Home Connectivity...
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Parker, Colorado, United States Maverix Full timeJob OverviewMaverix Broadband stands at the forefront of high-speed internet solutions, focusing on the establishment and upkeep of cutting-edge fiber optic infrastructures. Our dedication lies in providing exceptional service and connectivity to our clientele, leveraging state-of-the-art technology and inventive strategies. As we broaden our reach, we seek...
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