Customer Service Liaison

2 weeks ago


Windsor, Connecticut, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary:**
As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer service and ensuring seamless experiences for our policyholders.

**Key Responsibilities:**

* Assist customers with their insurance needs and provide personalized support
* Process policy changes, claims, and payments accurately and efficiently
* Maintain customer records and update information as necessary
* Collaborate with team members to ensure a positive and collaborative work environment
* Promote and cross-sell insurance products and services to meet customer needs
* Handle escalated customer complaints and concerns with professionalism and empathy

**What We Offer:**

* Ongoing training and development programs to enhance knowledge and skills
* A positive and collaborative work environment
* Opportunities for career growth and advancement

**Requirements:**

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Basic computer skills and proficiency in software applications

**About Us:**

State Farm Insurance is a leading provider of insurance and financial services. We are committed to helping our customers achieve their goals and protect their assets.

**Join Our Team:**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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