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Integrated Case Management Specialist
1 month ago
At Hackensack Meridian Health, we are committed to delivering exceptional patient care and improving the lives of our community. As an Integrated Case Management Specialist, you will play a vital role in ensuring our patients receive the best possible care.
Key Responsibilities:- Collaborate with Care Coordinators to review daily admission data, verify insurance coverage, and pre-certify patients.
- Utilize EPIC computer software to retrieve necessary information and support case management and utilization review processes.
- Work with physicians and other healthcare professionals to ensure accurate and timely documentation.
- Provide exceptional customer service to patients, families, and healthcare teams.
- Participate in quality improvement initiatives to enhance departmental efficiency and patient outcomes.
- High school diploma or equivalent required; BSW/CSW preferred.
- Experience in healthcare industry; proficiency in EPIC and other computer systems.
- Excellent written, oral, and interpersonal communication skills.
- Strong time management and priority-setting skills.
- Ability to work independently and as a team member.
Spends an average of 2.5 hours on the phone daily; average of 200 data inputs a day.
