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Customer Service Specialist
2 months ago
J&J Exterminating, Co. is a leading independent pest control company in the US, providing fulfilling jobs and excellent service across Louisiana and Texas. We are a family-run company dedicated to creating a professional and kind culture, a positive work-life balance, and unparalleled standards.
Job SummaryWe are seeking a detail-oriented and service-minded Customer Service Representative to join our team. As a key member of our team, you will provide excellent communication with fellow team members, supervisors, and customers to address concerns and questions regarding inspection and termite and pest control services.
Key Responsibilities- Provide exceptional customer service through phone, email, and in-person interactions
- Collect and document financial transactions, schedule customer requests, and process new customer agreements
- Collaborate with the team to ensure seamless service delivery and resolve customer issues
- Health Savings Account
- Disability Insurance
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- 401(k) Matching
- Paid Time Off
- Opportunities for Advancement
- Life Insurance
- Referral Program
- Paid Training
- High School or equivalent
- Technology Literacy
- Basic Typing Skills
- Proficiency in Microsoft Word and Excel
- Clear Background Check and Drug Testing (provided)
