Medical Respite Care Program Coordinator/Navigator Professional
3 weeks ago
In this critical position, you will be part of a dedicated team at LifeBridge Health, serving over 1 million patients annually. Our organization consists of Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, and more.
About the JobAs a Medical Respite Care Coordinator/Navigator, your primary focus will be on supporting medical respite program goals, which include improving pathways to healthcare for at-risk residents of Maryland.
- You will function as a system navigator and care coordinator for medical respite patients, facilitating access to primary and specialty healthcare, dental/oral health, behavioral health, diagnostic services, and social services.
- Participate in triage and intake processes for medical respite patients, ensuring timely and effective support.
- Provide intensive case management and advocacy for at-risk patients, including resource navigation, application assistance, transportation, social supports, and housing stability.
- Promote person-centered care by partnering with other providers and services within the community.
- Maintain working knowledge of State of Maryland and Federal assistance programs, including public insurances, financial assistance gap programs, Social Security Administration, food stamps, energy assistance, and others.
- Aid patients with private and public assistance program applications, streamlining the process.
- Participate in community workgroups and continuing education opportunities to enhance patient advocacy, healthcare advancements, and entitlement programs.
- Conduct needs assessments to identify barriers to obtaining healthcare services, available resources, and potential diversion of emergency department services.
- Support clinical and procedural training for other healthcare team members related to care coordination and navigation processes.
- Participate in quality assurance/performance improvement measures and activities, contributing to the development and reporting of essential metrics.
- Coordinate referrals, specialty visits, and diagnostic services, ensuring proper documentation and patient education.
- Track care coordination activities via patient registries and specialized databases.
- Prepare monthly reports detailing care coordination statistics, referrals, individuals served, and relevant outcomes.
- Offer mentorship and training to integrated staff, partnering entities, and professional students.
- Licensed nurse in the State of Maryland (RN or LPN) with Human Services field experience preferred.
- Bachelor's Degree from an accredited college or university (preferred but not required) or equivalent related experience.
- Current BLS Certification from the American Heart Association.
- Strong organizational skills and attention to detail.
- Excellent interpersonal communication and relationship-building skills.
- Superior written and verbal communication skills.
- Ability to work effectively with various cultural and diverse individuals.
- Bilingual English/Spanish preferred.
- Understanding of policy and regulations concerning Maryland public assistance programs, specifically Medicaid, Primary Adult Care Program, Medicare, and the Social Security Administration.
We offer a competitive salary range of $25.44-$39.43 per hour, commensurate with experience, providing an attractive opportunity for growth and career advancement.
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Baltimore, Maryland, United States LifeBridge Health Full timeWe are seeking a skilled Medical Respite Care Coordinator/Navigator to join our team at LifeBridge Health. In this role, you will play a vital part in improving pathways to healthcare for at-risk residents of Maryland.**Job Summary:**The Medical Respite Care Coordinator/Navigator is responsible for navigating and coordinating medical respite patients through...
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