Customer Service Representative

2 weeks ago


Paw Paw, United States PNC Full time
Job Description

As a Part-time Customer Service Specialist at PNC, you will play a vital role in delivering exceptional customer experiences and providing accurate banking transactions. Your strong customer relationship skills will enable you to educate customers on new technology and develop banking product referral opportunities.

This position will be based in a retail banking branch, where you will work closely with customers to understand their financial needs and provide tailored solutions. Your ability to identify opportunities and refer customers to branch staff or PNC ecosystem partners will be essential in driving business growth.

To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as a strong understanding of banking products and procedures. You will also need to adhere to all policies and procedures, demonstrating sound judgment within established limits.

PNC is committed to fostering an inclusive and accessible workplace, and we provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Benefits for part-time employees include medical/prescription drug coverage, dental and vision options, employee life insurance, and 401(k) with PNC match. You will also be eligible for paid time off, including parental leave, up to 11 paid holidays each year, and 6 occasional absence days.

To learn more about these benefits and other programs, please visit the PNC website.



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