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Bottega Veneta Client Service Representative

2 months ago

Miami, Florida, United States Bottega Veneta Inc. Full time

About the Role:

We are seeking a skilled Client Advisor to join our dynamic team at Bottega Veneta Inc. in Miami Design District. As a Client Advisor, you will play a crucial role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Meet and exceed monthly sales targets by developing strong relationships with clients, identifying their needs, and providing personalized recommendations.
  • Utilize the Bottega Veneta Client Journey and other sales techniques to maximize each transaction and improve sales performance.
  • Establish and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Stay up-to-date with product knowledge, including technical and inspirational aspects, to provide expert advice to clients.
  • Assist management with store opening and closing procedures, maintain visual standards, and ensure a high level of customer satisfaction.
  • Comply with all company policies and procedures, promoting a positive and inclusive work environment.

Requirements:

  • 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
  • Ability to consistently achieve and exceed sales targets and KPIs.
  • Strong communication and interpersonal skills, with a genuine interest in fashion and industry trends.
  • Polished and well-groomed appearance at all times, with a strong work ethic and leadership skills.
  • Ability to work closing shifts, including weekends and holidays, and be mobile on the sales floor for extended periods.

About Us:

Bottega Veneta Inc. is a global luxury group committed to building a diverse workforce. We believe diversity enriches the workplace, fostering leadership skills and promoting a stimulating and fulfilling work environment. As an Equal Opportunity Employer, we welcome applications from all qualified candidates, regardless of their background.