Patient Care Advocate
2 days ago
About the Role: We are seeking a skilled Patient Care Advocate to join our team at HMSA. In this role, you will provide essential support to our members by conducting telephonic screenings using PHQ-9, GAD, and other CM-DM diagnostic tools. Your primary goal will be to determine additional care support needs and coordinate with our team members, including physicians, case managers, and disease management specialists.
Main Responsibilities:
Assessment and Triage: Assess members using standardized tools like PHQ-9 and GAD to identify their needs. Based on the results, triage members to the most suitable behavioral health programs.
Communication and Coordination: Effectively communicate with members, healthcare providers, case managers, and our disease management team to ensure seamless care coordination. Collaborate with colleagues to guarantee continuity of care for our members.
Documentation and Data Entry: Complete and file relevant forms accurately and in a timely manner. Input data into our systems, maintaining high levels of data integrity and adherence to organizational standards.
Navigation and Referrals: Provide personalized navigation, referrals to community resources, and educational materials to support our members' overall well-being.
What We Offer:
A competitive salary of $65,000 per year, commensurate with experience.
A comprehensive benefits package, including medical, dental, and vision coverage.
Opportunities for professional growth and development within a dynamic organization.
A supportive work environment that values diversity, equity, and inclusion.
About HMSA: At HMSA, we are dedicated to delivering exceptional healthcare services to our members. Our team is passionate about making a positive impact on the lives of those we serve. If you share our commitment to excellence and are eager to contribute to a collaborative and inclusive team, we encourage you to apply for this exciting opportunity.
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