Patient Care Coordinator

1 week ago


Bradenton, Florida, United States InnovaCare Full time
Job Summary

The Patient Care Coordinator is a vital role at InnovaCare Health, serving as the first point of contact for patients and guests upon arrival at our facilities. This position requires a strong customer service focus, effective communication skills, and the ability to manage competing priorities in a fast-paced environment.

Key Responsibilities
  • Welcome patients and visitors, ensuring a positive and professional experience.
  • Manage the front desk workflow, communicating with medical assistants and providers as needed.
  • Maintain accurate patient registration, including obtaining and updating personal and financial information.
  • Assist patients with problem-solving, including requests for interpreters, transportation services, or prescription assistance.
  • Process walk-in patients and visitors, scheduling appointments and managing medical records.
Requirements
  • High school diploma or equivalent.
  • Strong customer service focus and effective communication skills.
  • Ability to manage competing priorities and work in a team-oriented environment.
  • Knowledge of medical terminology and ICD-10/CPT coding.
  • Expertise in electronic health records and computer literacy.

InnovaCare Health is a dynamic physician-led healthcare provider pioneering change in value-based healthcare. We operate 40+ clinics with 1,100+ employees who share our mission, vision, and values. Our goal is to promote work-life balance and support the personal and professional goals of each employee. We strive to make an impact in the community through public health education, outreach, and philanthropic endeavors.

As a Patient Care Coordinator at InnovaCare Health, you will have the opportunity to make a real impact in the lives of our patients and contribute to a collaborative and dynamic work environment. If you are a motivated and customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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