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Retail Shift Supervisor

2 months ago

Warren, Pennsylvania, United States Kwik Fill Full time
About the Role

We are seeking a highly motivated and experienced Retail Shift Supervisor to join our team at Kwik Fill. As a Shift Leader, you will play a key role in ensuring the smooth operation of our retail store, providing exceptional customer service, and leading a team of store personnel.

Key Responsibilities
  • Assist in the training and development of store personnel to ensure they have the skills and knowledge required to provide excellent customer service.
  • Manage the day-to-day operations of the store, including inventory management, cash handling, and customer service.
  • Provide guidance and support to store personnel to ensure they are meeting their performance goals and objectives.
  • Monitor and control store expenses, including labor costs, inventory, and supplies.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • High school diploma or equivalent required.
  • 2+ years of retail management experience, preferably in a supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.