Full-Time Shift Supervisor

3 days ago

Warren, United States Great Lakes Ace Hardware Full time
Job Summary

The Shift Supervisor will oversee the direction of store associates and coordinate store operations, ensuring exceptional customer service and achieving sales goals. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Customer Service: Drive store sales by ensuring all customers are acknowledged, customer needs are met, and concerns are resolved quickly.
  • Register Operations and Cash Control: Follow cash control measures per corporate guidelines with timely safe/register counting, banking, and communication with District Manager.
  • Inventory Control: Maintain accurate inventory through on-hand integrity, daily receiving, store opportunity communication, product flow, and adhering to corporate guidelines and deadlines.
  • Merchandising: Ensure appropriate merchandise stock levels, merchandise adjacencies, and presentations according to corporate guidelines; signing, and assortment in all departments; ensure sales floor is adequately stocked.
  • Communication: Must have strong and effective oral and written communication skills. Have the ability to disseminate information in a professional manner, and cultivate change with all levels of the organization.
  • Store Appearance: Create and maintain a clean, safe, and presentable shopping experience with a favorable impression to our customers, neighbors, and associates.
Requirements
  • Education and/or Experience: Six months of related experience and/or training preferred; or equivalent combination of education and experience.
  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, proportions, percentages, area, and volume. Ability to apply concepts of basic addition, subtraction, multiplication, and division.
Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate.

Great Lakes Ace Hardware is an equal opportunity employer and is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.

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