Retail Sales and Wellness Expert

3 weeks ago


Arvada, Colorado, United States Massage Envy Full time
About Our Culture

We pride ourselves on creating a caring community that celebrates individuality and shares knowledge. As a Sales & Customer Service Associate, you'll be part of this vibrant team.

What We Offer

Our team members enjoy:

  • An estimated annual salary of $42,000-$62,000, based on location and experience.
  • Company-sponsored medical insurance.
  • 401(k) retirement plan after six months of employment.
  • Paid time off for full-time team members.
  • Employee Referral Bonus Program ($500 per referred MT).
  • Discounted pet insurance through Fetch.
  • A flexible schedule for better work-life balance.
  • In-depth product and service training.
  • Employee Assistance Program available.
  • 40% off all products.
  • Long-term career planning and advancement opportunities.
Your Role

You'll be responsible for:

  • Providing exceptional customer service and ensuring every client feels valued and understood.
  • Promoting Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, booking future services, and encouraging homecare retail purchases.
  • Scheduling services, answering phone calls, responding to emails, and addressing questions to support clinic flow.
Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • Previous retail or sales experience (preferred).
  • Critical thinking skills, excellent math and computer abilities, and the capacity to multitask.
  • Great people skills, with the ability to establish positive relationships with guests.
  • A general knowledge of massage and skin care services.


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