Retail Sales and Wellness Expert
3 weeks ago
We pride ourselves on creating a caring community that celebrates individuality and shares knowledge. As a Sales & Customer Service Associate, you'll be part of this vibrant team.
What We OfferOur team members enjoy:
- An estimated annual salary of $42,000-$62,000, based on location and experience.
- Company-sponsored medical insurance.
- 401(k) retirement plan after six months of employment.
- Paid time off for full-time team members.
- Employee Referral Bonus Program ($500 per referred MT).
- Discounted pet insurance through Fetch.
- A flexible schedule for better work-life balance.
- In-depth product and service training.
- Employee Assistance Program available.
- 40% off all products.
- Long-term career planning and advancement opportunities.
You'll be responsible for:
- Providing exceptional customer service and ensuring every client feels valued and understood.
- Promoting Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, booking future services, and encouraging homecare retail purchases.
- Scheduling services, answering phone calls, responding to emails, and addressing questions to support clinic flow.
To succeed in this role, you'll need:
- A high school diploma or equivalent.
- Previous retail or sales experience (preferred).
- Critical thinking skills, excellent math and computer abilities, and the capacity to multitask.
- Great people skills, with the ability to establish positive relationships with guests.
- A general knowledge of massage and skin care services.
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