Retail Customer Service Professional

4 days ago


Arvada, Colorado, United States FedEx Office Full time
Job Overview

At FedEx Office, we're seeking a skilled Retail Customer Service Associate to deliver exceptional customer experiences and provide solutions in our retail store. This role requires strong communication skills, attention to detail, and the ability to work independently.

Key Responsibilities
  • Provide consultative services to customers, understanding their individual needs and suggesting alternatives to meet those needs.
  • Operate printing, binding, and other related equipment using customer-supplied original media and documents.
  • Maintain a safe, clean, and orderly retail store environment.
  • Process financial transactions, handle cash, and make change using a Point of Sale terminal (POS).
  • Clean, repair, and stock all retail store printing and shipping equipment and supplies.
Requirements
  • High school diploma or equivalent education.
  • 6+ months of specialized experience in customer service or retail operations.
  • Excellent verbal and written communication skills.
Estimated Salary Range: $45,000 - $65,000 per year
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