Customer Service Monitor Technician

2 days ago


Everett, Washington, United States Global Channel Management Full time
About the Job

Customer Service Monitor Tech is a critical role that requires 1 year of customer service experience.

The ideal candidate will have technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.

Key Responsibilities
  • Assist instructors in classes, hand out papers, help students with computers and safety in the lab.
  • Work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites.
  • Adaptability and responsiveness to client requirements and requests for assistance.
  • Maintain assigned testing areas schedules, equipment, communications and risks/constraints.

Requirements

  • Strong interpersonal, communication, and organizational skills.
  • Ability to work independently or as a team.
  • Strong customer service skills.
  • MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton.


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