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Lead Retail Operations Supervisor

2 months ago


Toms River, New Jersey, United States Spencer's & Spirit Halloween Full time

Position Overview:
The Lead Retail Operations Supervisor plays a pivotal role in enhancing customer experiences at Spencer's & Spirit Halloween. This position is designed for individuals who thrive in a dynamic retail environment and are passionate about delivering exceptional service.

Company Background:
Spencer's & Spirit Halloween has been a cornerstone of entertainment retail for over six decades, providing a diverse range of unique products that resonate with our core audience of 18-24 year olds. Our journey began with a mail-order catalog and has evolved into a vibrant retail presence.

Key Responsibilities:
The Lead Retail Operations Supervisor is tasked with:

  • Ensuring outstanding guest service by establishing and maintaining high standards.
  • Assisting the Store Manager in overseeing daily operations to maximize sales and profitability.
  • Developing and mentoring staff to enhance their performance and engagement.
  • Managing expenses and minimizing shrinkage through effective inventory control.
  • Implementing merchandising strategies in line with company policies.

Job Requirements:
This role requires a minimum age of 18 and involves physical demands such as standing, walking, and lifting up to 50 pounds for extended periods. Prior experience in retail or management is essential.

Work Schedule:
The position offers up to 38 hours of work per week, providing a flexible yet structured environment for personal and professional growth.