Senior Manufacturing Quality Engineer

2 weeks ago

Beverly Hills, California, United States Carrier Full time
About this role

We are seeking a highly skilled Senior Manufacturing Quality Engineer to join our team at Carrier. As a key member of our quality team, you will be responsible for ensuring the highest level of quality standards are achieved and maintained for our products, services, and processes.

Key Responsibilities
  • Collaborate with suppliers to ensure deviation prevention, continuous improvement, and excellent performance to meet Sensitech quality standards.
  • Collaborate with cross-functional teams on new product launches and enhancement releases.
  • Conduct factory audits of key supplier facilities to review/qualify production lines for existing and new products; verify engineering change and manufacturing procedure changes.
  • Work directly with Engineering to prevent/resolve design or manufacturability issues.
  • Act as liaison between Quality, Support Services, and Engineering teams for escalation of product and service issues.
  • Lead manufacturers/suppliers through the process of problem definition, root cause analysis, solution finding, implementation, and on-site verification to meet commitment timelines.
  • Provide diagnostic support and trend analysis in determining failure modes and root cause (design vs. workmanship vs. handling).
  • Facilitate communications in response to customer complaints.
  • Collaborate with internal departments ensuring that product or process issues are properly addressed.
  • Analyze product/process failures, develop corrective and preventive action in response to product or process escalations.
  • Oversee quantitative and qualitative analysis of data collection; make recommendations for solutions and improvement opportunities.
  • Facilitate and participate in ongoing activities including but not limited to inspections, evaluation and disposition of non-conforming materials, product fallout, and customer returns.
  • Maintain required Quality records and documentation.
  • Meet and maintain ISO9001 and Sensitech Carrier Excellence continuous improvement standards.
  • Participate as an auditor on the Internal Audit Team.
  • Periodically review existing standard operating procedures (SOPs) to ensure compliance with current practice and Sensitech's Quality Management System. Revise procedures, as needed.
  • Provide monthly metrics and detailed reports to management, as required.
Requirements
  • High School Diploma/GED with 7+ years of Engineering, small Electronics, or Quality experience
  • Up to 20% travel required
  • Preferred Qualifications: Bachelor's degree in Engineering, Quality, or equivalent education/professional training along with extended work experience in a Quality/Engineering role.
  • 7 + years' experience in electronic product manufacturing quality role, including supplier quality management, and supplier quality system assessments.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills, with the ability to communicate with customers, suppliers and Sensitech global personnel in an accurate and professional manner.
  • Strong knowledge of electronic product manufacturing control and process flows and quality problem solving tools such as 8D corrective/preventive action, FMEA, etc.
  • Strong analytical and diagnostic skills.
  • Solid understanding of electronic component and product assembly processes in high volume industry.
  • Ability to communicate and collaborate with internal and external customers with professionalism.
  • Knowledge of, and practical use of SPC.
  • Highly organized self-starter, able to work independently and engage proactively.
  • ISO 9001 and Lean quality system knowledge. (Certified Six Sigma Black or Green belt is preferred.)

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