Nanofabrication System Expert
5 days ago
About Us
">We are a dynamic team of innovators, driven by our passion for creating cutting-edge solutions. Our work environment is collaborative, visionary, and always looking towards the future.
If you thrive in an atmosphere that fosters growth, creativity, and collaboration, we invite you to join us. Share your expertise, contribute to our mission, and shape the future of nanofabrication together
Your Role">- Support our customers across the Americas, primarily based out of our Troy, NY office, with occasional travel to the Eastern US and Canada.
- Deliver comprehensive technical assistance, both remotely and on-site, for hardware and software-related issues on our Raith Nanofabrication systems.
- Contribute to the installation, qualification, update, upgrade, maintenance, and repair of precision equipment.
- Analyze system data to identify and resolve complex equipment issues efficiently, leveraging expertise from Raith Technical Support Specialists.
- Enhance your skillset by collaborating with our North American service support center and contributing to the development of our Service Tools.
- Offer valuable insights for Continuous Improvement on systems and procedures.
- Nurture strong relationships with colleagues and customers through effective communication.
- Overtime, progress your career by developing expertise in supporting multiple Raith product lines and providing escalated support for the most intricate issues.
Salary Estimate: $90,000 - $125,000 per year, contingent upon experience.
">Requirements">- Bachelor's degree in an engineering or science-related field (Mechanical or Electrical Engineering preferred) and relevant work experience.
- Minimum 2-5 years of practical experience in a related field.
- Strong team-oriented attitude and excellent communication skills.
- Independent problem-solving skills utilizing root cause analysis methods.
- Hands-on experience with precision equipment, including installation, maintenance, troubleshooting, and repairs.
- Electronic test equipment proficiency and semiconductor instrumentation familiarity.
- Understanding of ultra-high vacuum systems, high voltage supplies, robotics, electromechanical systems, or precision stages is desired.
- SEM/FIB/TEM instrument experience is beneficial.
- Ability to travel within the Americas and occasionally to Europe.
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