Customer Experience Specialist
5 days ago
Overview:
Nothing Bundt Cakes offers a unique opportunity to join a growing family that brings joy to our guests and communities. Our bakeries provide a warm and welcoming work environment where team members can grow and thrive.
Salary: $9.50 - $11.00 per hour
About the Job:
We are seeking a talented Guest Service Representative to join our team. As a key member of our bakery, you will be responsible for creating a memorable experience for our guests, engaging them, and leaving a lasting impression.
Main Responsibilities:
- Greet walk-in and phone guests with warmth and enthusiasm to determine their interests and needs.
- Educate guests on our cake options, pricing, and promotions.
- Offer suggestions to complete a unique celebration.
- Process guest orders efficiently and accurately using our point-of-sale system.
- Ensure a clean and organized bakery presentation.
- Replenish retail merchandise and cake display case.
- Prepare cake decorations and packaging supplies as needed.
- Comply with health and safety guidelines and company policies.
- Maintain a consistent work attendance and punctuality record.
Requirements:
- High energy and strong interpersonal skills.
- Ability to interact with diverse people and provide a superior guest experience.
- Capacity to perform multiple tasks simultaneously.
- Diligence, organization, and self-motivation.
- Able to operate a point-of-sale system.
- Comfortable standing for extended periods and working in a fast-paced environment.
Benefits:
- Flexible scheduling.
- Employee Discounts.
- Casual Uniform.
- Friendly and supportive team environment.
Compensation: The estimated salary for this position is around $10.25 per hour based on location and experience.
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