Retail Sales Associate

2 weeks ago

Yorktown, Virginia, United States Wireless Vision Full time
Unlock Your Potential as a Retail Sales Representative

Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we want to hear from you

About the Role

As a Retail Sales Representative with Wireless Vision, you will be the face of our brand, responsible for providing top-notch customer service and exceeding sales targets. You will work closely with our team to meet both personal and company goals, while also participating in marketing efforts to drive new business and promote our brand.

Key Responsibilities
  • Provide exceptional customer service, including greeting customers, answering phones, and assessing their needs.
  • Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, and excelling in quality metrics.
  • Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
  • Assist with all functions within a retail store, including cash handling, inventory count, and deposits.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Share customer experiences with the rest of the team, including management.
  • Ensure maintenance of store appearance, back room, restrooms, and individual work area according to retail store standards.
  • Assist customers with service activations, changes, and bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
  • Build customer confidence by making their experience comfortable and simple while meeting their needs.
  • Engage in service selling and right fitting the customer with the appropriate total technology solution.
  • Assist in other tasks, duties, or projects as assigned by management.
Requirements
  • Minimum of 6 months experience in retail or another environment with a strong customer focus.
  • Professional, energetic, and positive attitude.
  • Excellent written and verbal/interpersonal communications skills.
  • Flexible scheduling availability.
  • Completed High school diploma/GED.
  • Bilingual preferred in certain locations.
  • Ability to stand for long periods of time (up to 9 hours) on the sales floor.
  • Ability to move and/or lift up to 25 pounds.
What We Offer
  • Competitive paid time-off program.
  • Medical, dental, and vision benefits.
  • 401k match.
  • Phone service discounts.
  • Development and growth opportunities.

Wireless Vision is an Equal Employment Opportunity Employer and a Drug-Free Workplace.

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