Key Lead

3 weeks ago


Canoga Park, California, United States Abercrombie and Fitch Co. Full time
Job Summary

The Key Lead is a critical role in ensuring that all customers receive a quality in-store experience at Abercrombie & Fitch Co. This position is responsible for acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations are running effectively.

Key Responsibilities

* Provide exceptional customer service and ensure a positive shopping experience for all customers
* Act as the Floor Supervisor, overseeing store operations and ensuring a smooth customer flow
* Coach and develop Brand Reps and Stock Associates to achieve daily sales goals and improve customer satisfaction
* Collaborate with the store leadership team to drive store performance and achieve business objectives

Requirements

* High School Diploma or equivalent preferred
* At least 1 year of retail experience, preferably in a supervisory or leadership role
* Strong communication and interpersonal skills, with the ability to work effectively with a diverse team
* Ability to work a flexible schedule, including weekends and holidays

What We Offer

* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment, with a focus on customer satisfaction and team achievement
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