Highly Skilled Service Professional
4 weeks ago
We are seeking a highly skilled service professional to join our team as a Field Service Engineer. This role involves providing exceptional customer support, performing equipment installation, troubleshooting, and maintenance, as well as assisting with equipment testing, start-up, and validation activities.
Key Responsibilities:- Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed.
- Responsible for supervising and/or executing field installation and testing of equipment.
- Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed.
- Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment.
- AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience.
- Refrigeration (EPA Universal Card).
- Basic understanding of PLC Controls including ladder logic.
- Familiarity and use of test equipment.
- Familiarity and use of hand tools.
- Plumbing, including piping and brazing.
- Electrical/Electronic knowledge.
- Understanding of technical instructions, schematics, blueprints and specifications.
- Mechanical Skills.
- Computer Skills.
- We offer a wide range of innovative and high-quality scientific products that improve people's lives.
- We provide a robust health and welfare benefits package that includes Life, Health, Dental, Vision.
- We offer 401(K) including company match, Paid Time Off annually + Paid Holidays.
- Career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth.
$65,000 - $90,000 per year, based on location and experience.
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