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Sales and Customer Service Representative

2 months ago


Gulfport, Mississippi, United States Massage Envy Full time

{"h1": "Unlock Your Potential at Massage Envy", "p": "Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy Gulfport, you\u0027ll have the opportunity to make a meaningful impact in the lives of our clients while growing your skills and career in a dynamic and supportive environment.", "ul": [{"li": "Competitive hourly rate of $9-$13, plus bonuses and commissions"}, {"li": "Comprehensive benefits package, including medical, dental, and vision plans, with employer contribution"}, {"li": "Matching 401(k) plan after 12 months of service"}, {"li": "Employee referral bonus program"}, {"li": "Employee Assistance Program"}, {"li": "Flexible scheduling for a better work-life balance"}, {"li": "In-depth product and service training"}, {"li": "25% discount on all products"}], "h2": "What We\u0027re Looking For", "ul": [{"li": "High school diploma or equivalent, with previous retail or sales experience preferred"}, {"li": "Critical thinking skills, with excellent math and computer skills, and ability to multitask"}, {"li": "Excellent people skills, with ability to establish positive relationships with guests"}, {"li": "Supporters of total body care, with general knowledge of massage and skin care services"}], "h2": "Day-to-Day Responsibilities", "ul": [{"li": "Provide outstanding customer service and help clients feel valued and understood"}, {"li": "Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations"}, {"li": "Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions"}, {"li": "Help grow and retain a client base both in-person and through phone/email outreach"}]}