Care Navigator

3 weeks ago


Todd, United States Homeward Full time
About the Role

We are seeking a highly skilled and compassionate Care Navigator to join our team at Homeward Health. As a Care Navigator, you will play a vital role in helping our members achieve their best health by providing proactive outreach, building relationships, and connecting them with necessary services.

Key Responsibilities
  • Conduct telephonic, video, and in-person outreach to build relationships with members and connect them with medical, behavioral, and social services.
  • Work with members and their providers to achieve their health goals and address gaps in care.
  • Deeply understand the local community, geography, culture, healthcare ecosystem, and available resources to provide effective care.
  • Collaborate with members' primary care providers and their teams to ensure cohesive care.
  • Document all member encounters in the designated electronic platform in a timely manner.
  • Attend regular staff meetings, trainings, and other meetings as requested.
Requirements
  • Completion of a Medical Assistant program from an accredited program or school.
  • At least two years of experience in high-touch, patient-facing roles, preferably with seniors.
  • Passion for delivering care in rural America and ability to persuade members to take actions that support their health.
  • Expertise with the local community, geography, culture, healthcare ecosystem, and available resources.
  • Previous experience with care navigation or community health work.
What We Offer
  • Comprehensive benefits package including medical, dental, and vision insurance with 100% of monthly premium covered for employees.
  • Flexible working arrangement.
  • Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health.


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