Sales Support Specialist
3 days ago
This role is responsible for developing relationships with the sales team to facilitate the efficient and accurate completion of the sales process.
Key Responsibilities:
- Assist all aspects of the sales process.
- Provide support to the sales team on deals, including uploading paperwork, reviewing, updating, final approving, and winning the deal in the system.
- Use company-provided systems/tools to assist or complete documentation, tracking, recording, follow-up, and capture all related sales activity in a timely and accurate manner.
- Assist the sales team in locating and securing equipment and attachments.
- Order inventory, track deliveries, and get quotes from manufacturing partners for stock orders.
- Monitor reports in S2 and disseminate information as needed.
- Monitor and clear general ledger accounts.
- Conduct monthly inventory.
- Review finance documents before being presented to the customer.
- Partner with the Equipment Coordinator and/or Yard Coordinator on all aspects of the yard and trafficking process.
- Stay up to date on current manufacturing partners and/or vendor programs and financing.
- Responsible for purchasing all extended warranties for sold equipment.
- Perform all tasks within company audit guidelines.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location-driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Requirements:
- Excellent computer skills.
- Excellent customer service skills.
- Strong oral and written communication skills.
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
RDO Equipment Co. is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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