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Guest Services Representative at Luxury Coastal Resort

2 months ago

Del Mar, California, United States L'Auberge Del Mar, a Noble House Resort Full time

About Us:


Situated in the scenic Del Mar area, L'Auberge is a distinguished luxury resort that offers breathtaking views of the Pacific Ocean, nestled within one of Southern California's most charming coastal villages.

Our estate-style accommodations, full-service spa, exquisite dining options, tennis facilities, and a stunning ocean-view pool are just a few of the many reasons why being part of our team is a rewarding experience.

The Role:


As a Guest Services Representative, you will engage with diverse guests from around the globe. Our representatives take pride in showcasing our resort, its amenities, and the beautiful surroundings.

This position is highly visible, allowing you to significantly influence the guest experience and create unforgettable memories.

Your Profile:


To excel in this role, we seek an exceptional individual who thrives on building connections and crafting memorable experiences while adeptly resolving challenges.

Your friendly, dynamic, and professional demeanor will be essential in ensuring that our guests enjoy a remarkable stay.


Our Culture:


The philosophy of Noble House Hotels & Resorts emphasizes "location, distinction, and soul." Our properties are unique, and so are our team members. What makes L'Auberge Del Mar truly special is our team—a passionate group dedicated to hospitality. Ideal candidates are sharp, trustworthy, and collaborative individuals who embrace their unique personalities and enjoy a fun work environment.

Our Offer:

We consider our team members our greatest asset, and this is reflected in our comprehensive benefits package.

L'Auberge Del Mar proudly provides a variety of benefits to support our team members and their families, including:

  • A robust Health Benefits Package encompassing Medical/Dental/Vision (including a MediExcel Plan)
  • Optional supplemental benefits such as Short-term Disability, Life Insurance, Hospitality Indemnity, and Pet Insurance
  • 401K Plan with Employer Match
  • Paid Holidays/Vacation/Sick Leave
  • Bonus Incentive Plan
  • Complimentary Onsite Parking
  • Free Meals in Employee Dining Room
  • Discounts for Team Members, Family, and Friends at Noble House Hotels & Resorts
  • Opportunities for career advancement and recognition programs
  • On-Demand Pay—Access your earnings before payday
At L'Auberge Del Mar, we are committed to fostering initiatives that promote Diversity, Equity, Inclusion, and Accessibility. Our DEIA Committee brings together a variety of perspectives and ideas, and we encourage you to share yours with the team.


Noble House Hotels & Resorts is dedicated to creating an environment where everyone can thrive as their authentic selves.

We are an equal opportunity employer, committed to building a team and workplace that values individual qualifications, experience, abilities, and job performance.


Requirements:

- Excellent verbal and written communication skills

- Proficient computer skills

- Experience in providing exceptional guest care in a fast-paced environment

- Flexible availability

Salary:

$19.00 Hourly