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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Engineer I to join our team at Amazon. As a key member of our OpsTech Solutions organization, you will play a critical role in providing technical support for our IT infrastructure and end-user equipment deployed across Amazon Fulfillment facilities globally.
Responsibilities- Network engineering and troubleshooting, data cabling, and systems administration in a variety of software and hardware environments.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical and continuous improvement projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- 1+ years of troubleshooting in a multi-user high availability environment experience.
- 1+ years of PC repair, troubleshooting, deployment, and liquidation experience.
- High school or equivalent diploma.
- 1+ years of computer networking experience.
- 2+ years of computer networking experience.
- Experience supporting video conference and teleconference equipment.
- Bachelor's degree.
- 2+ years of computer hardware experience, including troubleshooting and repairing experience.
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
