Veterinary Care Specialist
3 days ago
Ethos Veterinary Health is a leading network of specialty and emergency hospitals dedicated to delivering exceptional care to pets and their families. Our team of compassionate professionals is passionate about advancing veterinary medicine and improving the lives of our patients.
Your RoleAs a Client Care Specialist, you will be the first point of contact for our clients, providing top-notch customer support and ensuring every pet and their human feels welcome and supported. Your role is crucial in creating a positive experience, from the moment clients walk through our doors to the follow-up care after their visit.
Responsibilities- Be the friendly face that clients rely on and the vital link between our medical team and the patients we serve.
- Communicate with clients throughout their visit, ensuring they are informed and comfortable.
- Monitor and manage the Callback System, keeping clients updated and coordinating with the medical team.
- Organize and oversee daily and weekly appointments for smooth operations.
- Assist clients with financial transactions.
- Support the clinical team with follow-up calls and post-appointment tasks.
- Guide clients through potentially high-stress situations with empathy and care.
We are committed to providing a collaborative and supportive work environment that fosters growth and development. Our benefits package includes:
- Competitive compensation and benefits package.
- Flexible schedules with options for 3- or 4-day workweeks.
- Partnership with Purdue VT program and Ethos sponsored scholarships.
- Access to our free online library, Vet Bloom, for continuing education and training.
- Opportunities for growth and advancement into clinical or leadership roles.
If you're passionate about veterinary care and want to make a real difference in the lives of pets and their families, we'd love to hear from you. Apply today and become part of our amazing team
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