Medical Support Specialist

3 days ago

Lakewood, Washington, United States Concentra Career Choice Full time
About Concentra Career Choice

We are a leading provider of occupational healthcare services, dedicated to improving the health of America's workforce. Our mission is to deliver exceptional patient care and experience in a fast-paced environment.


Job Overview

We are seeking a highly skilled Medical Support Specialist - Radiology to join our team at Concentra Career Choice in Lakewood, CO. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients. This is an excellent opportunity to take your career to new heights and make a meaningful difference in the lives of our patients.


Key Responsibilities
  • Radiologic Technologist Duties:
    • Prepare patients for radiologic procedures by escorting them to dressing and x-ray rooms, providing verbal and/or written instructions, and assisting them in positioning body parts to be radiographed.
    • Operate radiologic equipment to produce images of the body for diagnostic purposes, positioning the equipment and adjusting controls to set exposure time and distance according to the specification of the examination.
    • Use radiation safety measures and protection devices to ensure the safety of patients and team members.
    • Ensure radiologic equipment remains in working order and report equipment malfunctions to the Center Operations Director.
    • Follow radiologic workflows and ensure all radiology reports cross correctly to the Electronic Medical Record (EMR).
    • Complete required documentation related to patient x-ray visits.
    • Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures.
  • Medical Assistant Duties:
    • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
    • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing.
    • Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
    • Assist providers during examinations and treatment.
    • Responsible for performing routine medical procedures as ordered by the treating clinician and triaging emergent patients as needed.
    • Prepare and assist clinicians with procedure setup and injury care.
    • Apply bandages, dressings, and splints as ordered by the treating clinician.
    • Dispense medications and Durable Medical Equipment (DME) as ordered by the treating clinician in accordance with state regulations.
    • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center.
    • Maintain supplies, clean rooms and equipment, and stock exam rooms.
    • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures.
    • Notify supervisors immediately if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
    • In partnership with center leadership, assist with patient flow and volume.
    • Keep patients informed of expected wait times during all aspects of the center visit.
    • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping.
    • Ensure accuracy in documentation.
    • Perform front office duties, including greeting patients, obtaining authorization, checking in/out, communicating wait times, answering the multi-line telephone system, and distributing employer results/paperwork as needed.
    • Follow HIPAA guidelines and safety rules.
    • Attend center staff meetings or huddles as required.
    • Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
    • Complete any applicable training, including but not limited to clinical competency training that occurs monthly.

Requirements
  • Education Level: High School Diploma or GED.
  • Certification: Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
  • CPR/First Aid Certification: Current CPR/First Aid certification.
  • Work Experience: Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology.
  • Skills/Competencies: Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility; ability to make decisions or solve problems using logic; outstanding customer service skills; ability to handle sensitive and confidential information; teamwork focus with peers and center leadership team.

Compensation and Benefits

The estimated salary for this position is $65,000-$80,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and continuing education opportunities.

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