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Site Operations Supervisor

2 months ago


Kingsport, Tennessee, United States AWP Safety Full time
Job Overview

Company Overview

AWP Safety stands as the foremost authority in traffic management across North America. Our dedicated workforce of over 7,000 professionals secures approximately 2,000 work zones daily, ensuring the safety of our teams, clients, and the public. We specialize in safeguarding those involved in the maintenance and enhancement of infrastructure within the energy, broadband, and transportation sectors, as well as providing traffic control for significant events.

Since our inception in 1981, we have thrived on the commitment of exceptional team members who prioritize customer satisfaction, growth, mutual respect, safety, quality, and a proactive approach.

Position Summary

The Site Operations Supervisor embodies the core principles of Ownership, Trust, and Teamwork. This role demands a strong commitment to safety and effective team leadership. The Supervisor will champion our Environmental Health and Safety (EHS) initiatives, ensuring the protection of employees, clients, and assets, thereby facilitating a safe return home for all team members each day. This position is vital for achieving organizational success through diligence, integrity, and the development of oneself and others.

Key Responsibilities
  • Provide direct leadership and oversight for a team of over 30 field personnel.
  • Assist the Area Manager and General Manager in implementing and managing company objectives.
  • Engage daily with Area Staff to foster Continuous Improvement across all business functions.
  • Balance responsibilities between fieldwork (80%) and administrative tasks (20%).
  • Ensure adherence to safety, quality, training, employee engagement, and retention standards.
  • Safeguard the company's workforce, clients, and assets by enforcing safe work practices.
  • Mentor, inspire, and develop the assigned team of field personnel.
  • Build and maintain relationships with new and existing clients to drive business growth.
  • Conduct job site and vehicle inspections, participate in pre-bid meetings, and collaborate with clients in the field as necessary.
  • Address customer service concerns promptly and efficiently, ensuring the highest level of service.
  • Assist in the preparation of daily work schedules.
  • Monitor daily employee matters, including payroll, timekeeping, benefits, and training needs.
  • Facilitate team-building initiatives and maintain regular communication with team members.
  • Support the training of new and existing employees to enhance retention, efficiency, and reduce labor costs.
  • Obtain necessary certifications and become proficient in work zone setup/design and professional flagging.
  • Perform additional duties as assigned.
Qualifications
  • A 4-year degree in a business-related field is advantageous but not mandatory.
  • A High School Diploma or GED is required.
  • 1-2 years of supervisory experience with teams of 20 or more members.
  • Ability and enthusiasm for engaging with field-level clients and contacts.
  • Exceptional verbal and written communication skills.
  • Capability to cultivate and sustain working relationships with team members.
  • Contribute to the engagement and ongoing development of AWP Safety personnel.
  • Intermediate proficiency in computer applications, including Microsoft Office and customer relationship management systems.
  • Commitment to promoting safe workplace practices.
  • A valid driver's license and compliance with AWP Safety's driving standards.
Work Environment and Physical Requirements

The employee must be capable of managing the physical demands of this role, which include:

  • Variable hours based on staffing needs and workload.
  • Ability to work in various physical positions, including sitting, standing, walking, and driving.
  • Regular exposure to diverse weather conditions, alongside indoor work in controlled environments.
  • Majority of time spent in the field (80%).
  • Potential to lift or carry objects weighing up to 40 pounds.
Benefits
  • Company-provided vehicle with a fuel card, including qualified personal use privileges.
  • Opportunities for career advancement.
  • Paid Time Off and Paid Holidays.
  • Benefits eligibility begins the first of the month following hire.
  • Comprehensive benefits package, including multiple medical and dental plan options, as well as additional benefits.
  • Company-paid basic life insurance and long-term disability coverage.
  • Health Savings and Flexible Spending Accounts available.
  • 401(k) plan with company matching.
  • Recognized as one of America's Greatest Workplaces 2023 for Diversity.
  • Salary Range: $55,000 - $65,000 annually.

AWP Safety is an Equal Opportunity Employer (EOE). We encourage applications from women, minorities, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

PROTECTING YOUR PEOPLE, YOUR BUSINESS, AND YOUR TIME.

All information will be kept confidential in accordance with EEO guidelines.