Customer Service Representative

2 months ago


Mauston, Wisconsin, United States Yoh Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Yoh. As a key member of our client management team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide data analytics and account management support to clients
  • Develop and maintain strong relationships with clients to ensure their needs are met
  • Collaborate with internal teams to identify and implement process improvements
  • Stay up-to-date on industry trends and developments to provide expert advice to clients
Requirements
  • Bachelor's degree in business, marketing, finance, or a related field
  • Minimum 2 years of experience in client management or customer service
  • Excellent communication and problem-solving skills
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Qualifications
  • Background in marketing, data analytics, or finance
  • Experience working in the energy industry
  • Knowledge of SQL and Python programming languages
What We Offer
  • A competitive salary range of $25-$30 per hour
  • A comprehensive benefits package, including health insurance and retirement savings
  • Opportunities for professional growth and development


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