Patient Service Liaison

1 week ago


Louisville, Kentucky, United States Actalent Full time
Job Overview

We are seeking a highly skilled Patient Service Representative to join our team at Actalent. As a Patient Service Representative, you will play a critical role in providing exceptional customer service to patients and healthcare providers.

Key Responsibilities
  • Respond to patient inquiries and concerns in a timely and professional manner.
  • Provide accurate and complete information to patients and healthcare providers regarding medication availability, tracking, and shipping.
  • Assist patients with their application process for services, ensuring a seamless and efficient experience.
  • Collaborate with internal teams to resolve issues and improve service delivery.
Requirements
  • Pharmacy and customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet service level goals.
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. We are committed to creating an inclusive environment through:

  • Hiring diverse talent.
  • Maintaining an inclusive environment through persistent self-reflection.
  • Building a culture of care, engagement, and recognition with clear outcomes.
  • Ensuring growth opportunities for our people.

We are an equal opportunity employer and welcome applications from diverse candidates. If you require a reasonable accommodation, please email actalentaccommodation@actalentservices.com for other accommodation options.



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