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Food Service Operations Manager
2 months ago
Job Overview
The Food Service Operations Manager plays a crucial role in overseeing and enhancing dining experiences tailored to meet the preferences and requirements of our clientele at Aramark's facilities.
Key Responsibilities
- Leadership: Utilize Aramark's coaching framework to inspire and develop team members, fostering their growth and maximizing their potential.
- Employee Recognition: Acknowledge and reward team contributions to promote a positive work environment.
- Performance Management: Ensure that both individual and team performances align with established objectives and client expectations.
- Team Coordination: Organize and lead daily briefings to maintain effective communication and operational efficiency.
- Safety and Sanitation: Uphold safety and sanitation standards across all operations to ensure a secure environment for clients and staff.
Identify and address client needs while providing updates on operational progress to ensure satisfaction.
Financial Oversight:
- Oversee the preparation and upkeep of profit and loss statements.
- Achieve financial targets set by both the client and the company.
- Utilize Aramark's systems and performance metrics to educate teams on strategies to enhance profitability.
Deliver value through streamlined operations, effective cost management, and profit optimization. Ensure that the entire team is well-trained and capable of executing operational standards.
Compliance:
Maintain a safe and healthy environment for clients, customers, and employees by adhering to all relevant policies and regulations.
Additional Duties:
Lead the front-of-house operations in collaboration with the Food Service Director, ensuring that food service activities are well-coordinated to provide an exceptional dining experience.
Qualifications
- A minimum of 1 year of management experience in a long-term care setting.
- CDM certification is preferred.
- Strong interpersonal and culinary skills are essential.
- Ability to cultivate effective relationships with clients and customers.
- Proven track record of delivering excellent customer service in line with Aramark's standards.
- Experience in Long Term Care is required.
At Aramark, we are dedicated to serving millions of guests daily through our food and facilities services across multiple countries. Our mission is to create positive impacts for our employees, partners, and communities. We believe in fostering an inclusive workplace where every employee has the opportunity to thrive and grow professionally.